Question 2 (a)
Management as the force that leads an organisation to its objectives, and a definition of management
8 marks
- Time to write
- About 16 minutes
From an older CBCS paper
Question
Question 2 (a) · 8 marks"Management is the force that leads, guides and directs an organization to accomplish predetermined objectives". Discuss this statement and give an apt definition of management.
Reworded from the university paper; the task is the same. The original paper belongs to the University of Delhi. See DU's question bank.
Before you write
Read off the question and its marks
Read from the question
- DiscussTie the answer to the quoted statement: say what it means first, and come back to it at the end.
Write it in this order
- Read; underline the asks; jot your points 1 min
- 1 Meaning of the statement 1 mark 1 min
- 2 Management as a force, and as leading, guiding and directing towards predetermined objectives 3 marks 5 min
- 3 What the statement leaves out 1½ marks 3 min
- 4 An apt definition of management, with its elements 2 marks 4 min
- 5 Conclusion ½ mark 1 min
- Check: every ask answered, key terms underlined 1 min
Easy marks
- Meaning of the statement (step 1, 1 mark): a definition in one or two lines. It opens the answer, so it takes a minute or two.
Short on time? Keep step 1 short. Trim steps 2–4 evenly rather than skip one: each is capped at its own marks. End with step 5 in a line or two.
Try it first. About 16 minutes for 8 marks. Write it out, then open the solution.
Solution
Hover or tap a marked figure, like 72,000, to see how it is made and where else it appears.
The statement looks at management from the point of view of what it does to an organisation. An organisation is a group of people with different needs and purposes; left to themselves they would pull in different directions. Management is what holds them together, points them at the goals the enterprise has chosen in advance and keeps them moving towards those goals. Each of its three parts can be examined in turn.
Management cannot be touched or seen, but its presence shows in the way an organisation works: targets are met as planned, employees are satisfied, and there is order rather than confusion. Calling it a force is therefore apt. It is also all pervasive, at work in every kind of organisation. A Bengaluru software firm and a district hospital both have people, money and equipment; what turns them into a working unit is the management that coordinates them.
Leading, guiding and directing
These three words describe the directing function. Directing means instructing, guiding, counselling, motivating and leading people so that the organisation reaches its objectives. While the other functions prepare the setting, it is directing that starts action, and it goes on at every level wherever a superior has subordinates. It is more than passing on instructions: it takes in supervision, motivation and leadership, the ways in which a manager leads, inspires and communicates with subordinates.
Management is goal-oriented. Every organisation exists for a set of basic goals, which should be simple and clearly stated, and management unites the efforts of different individuals towards them. The objectives are fixed first, which is why the statement calls them predetermined. Reaching them is not enough on its own: management must reach them effectively, by completing the right task, and efficiently, at the least cost of resources, keeping the two in balance.
The statement is true but partial. It stresses the human, directing side of management and says little about the rest of the process. Management is a continuous series of separate but connected functions, namely planning, organising, staffing, directing and controlling, performed by every manager all the time. A manager cannot direct people towards objectives until those objectives and the route to them have been planned, the work has been divided and staffed, and there is a way of checking results against the plan. The statement also does not mention efficiency, the economical use of resources. In the same way, a definition that sees management only as the art of getting work done through people covers its human side but not its process.
An apt definition of management
No single definition covers every aspect of management. A fuller one keeps the statement's point about objectives and adds the process and the resources. George R. Terry's definition, which the study material treats as comprehensive from the process point of view, describes management as a distinct process of planning, organising, actuating and controlling, carried out to determine and accomplish stated objectives by the use of human beings and other resources. Put in one line: management is the process of planning, organising, staffing, directing and controlling the resources of an enterprise so that its goals are achieved effectively and efficiently. Its elements are a distinct process, the five functions, the use of both human and other resources, and objectives fixed in advance.
Management is indeed the force that leads, guides and directs an organisation towards its objectives, but directing is only one of its functions. A complete view sees it as the whole process of planning, organising, staffing, directing and controlling, through which people and other resources are combined to reach those objectives effectively and efficiently.
Where the 8 marks sit
| # | Component | Marks |
|---|---|---|
| 1 | Meaning of the statement | 1 |
| 2 | Management as a force, and as leading, guiding and directing towards predetermined objectives | 3 |
| 3 | What the statement leaves out | 1.5 |
| 4 | An apt definition of management, with its elements | 2 |
| 5 | Conclusion | 0.5 |
| Total | 8 |
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